Help
Frequently asked questions
General
Do you need my password?
No. We only ever need the public link to your profile, post or video. Never share your password with anyone, including us.
Are results guaranteed to stay?
No. Platforms can remove engagement at any time. If a count drops within a service's refill period we top it up free of charge; after the refill period ends, results are not guaranteed.
How is engagement delivered?
Each service lists its delivery method in plain language on its page. Please read it before ordering.
Orders
How do I pay?
After you place an order we email you payment details. Your order starts once payment is confirmed.
Can I track my order?
Yes. Use your order code and email on the Track order page.